Shipping & Returns Policy
SHIPPING POLICY
All orders over $50+ ship free.
| Standard Shipping | Shipping Rate | Greenie Rewards* | Maven Rewards* | Ace Rewards* |
|---|---|---|---|---|
| Seed-Only Orders | $2.99 | Free | Free | Free |
| Orders under $50** | $7.99 | $7.99 | $7.99 or Free over $25 | Free |
| On all orders $50+ | Free | Free | Free | Free |
*Join our Ferry-Morse rewards program and enjoy the Greenie, Maven and Ace member shipping benefits. Learn more
**Orders combined with Home Decor items under $50 will be charged an extra $4.99, if purchase is over $50 then the shipping is free.
SHIPPING TIMES
All orders are shipped within 2 business days of purchase, except for live plants (see weekly shipping schedule policy below).
| Ordered Items | Order Shipping Time |
|---|---|
| Seed-Only Orders | 7-10 business days |
| Garden Supplies & Kits | 5-7 business days |
| Home Decor (Shipped separately) | 7-10 business days |
| Apparel & Accessories (Shipped separately) | 7-10 business days |
| Plantlings Live Baby Plants (Shipped separately)** | See shipping policy below |
PLANTLINGS LIVE BABY PLANTS SHIPPING & WEATHER POLICY
Please note our new weather policy below for shipping live plants by grow zone at the beginning of the Spring season.
Plantlings typically ship within 2-7 business days, we don’t ship live plants Friday through Sunday to minimize orders in transit time to you. Orders that are placed by Monday at 11:59 PM PST are guaranteed to ship the same week, orders that arrive after that time will ship the following week. See our weather policy and weekly shipping schedule below.
All in-stock plantlings orders will ship via 2 business day carrier service. To ensure we are sending you well-developed healthy live plants, we only stock and ship plantlings that are in season.
Plantlings Weekly Shipping Schedule
| Plant Orders Placed | Plant Ships Out | Arrives to Customer |
|---|---|---|
| Tuesday - Monday | Monday - Wednesday | Wednesday - Friday |
Weather Policy For Shipping Live Plants
Due to the cold weather in certain growing zones, we will only ship plants to specific zone locations where our plants will not be exposed to freezing weather. The Estimated Shipping Dates are based off the average last frost date in your zone. Check your grow zone or state below for estimated shipping dates!
| Grow Zone | States in Zone | Estimated Shipping Dates*** |
|---|---|---|
| 8-11 | Alabama, Arkansas, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, Texas | March 12-21*** |
| 7 | Arizona, Delaware, Kentucky, Maryland, New Jersey, New Mexico, Oklahoma, Tennessee, Virginia, Washington | March 26-April 4*** |
| 6 | Connecticut, Illinois, Indiana, Kansas, Massachusetts, Michigan, Missouri, Nevada, New York (Manhattan, Boroughs & Long Island), Ohio, Oregon, Pennsylvania, Rhode Island, Utah, West Virginia | April 8-25*** |
| 5 | Colorado, Idaho, Iowa, Maine, Nebraska, New Hampshire, New York (Upstate), Vermont, Wyoming | April 23-May 2*** |
| 3 & 4 | Alaska, Minnesota, Montana, North Dakota, South Dakota, Wisconsin | April 29-May 9*** |
***Estimated Shipping dates are subject to change due to weather in your grow zone. If you don't prefer to wait until the dates stated above for your grow zone and state, please click here to contact us and make sure to include your FM order number in your request.
RETURN POLICY
We have a 30-day return policy for items purchased at ferrymorse.com.* Products purchased at a retail store must be returned to the original place of purchase and are subject to that store's return policy. If you placed an online purchase with ferrymorse.com are not satisfied, please return your order along with your Contact Information and FM Order number to:
Ferry-Morse Online Returns
202 S Washington St
Norton, MA 02766
For e-gift card returns, please click here to contact us.
If your items arrived damaged or broken in transit, please take a picture of your damaged items, then click here to contact us and along with your FM Order number.
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